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Network Systems Engineer Position

Network Systems Engineer Position Description
Expedient Technology Solutions is a rapidly growing managed IT services company located in Miamisburg, Ohio.  ETS has developed a strong reputation for providing outstanding customer service and for being a collaborative, strategic partner with its clients.

We are looking for an experienced Network Systems Engineer to supplement our team.  As a growing organization supporting numerous companies in a variety of industries, we need an individual who can wear multiple hats in a fast-paced environment.  This position has room and intent for growth within the company.  ETS prides itself on the unique culture and working atmosphere, where all team members grow professionally and collaborate together at all times.

Position Duties

  • Provide customer support by resolving escalated reactive tickets over the phone, via remote connection to customer systems, or by site visit
  • Maintain and support customer hardware and software by providing both remote and onsite support to ensure high levels of system uptime
  • As needed complete projects that range from configuring and install firewalls, switches, routers, wireless, servers, including physical, virtual, and cloud-based servers, and Microsoft Exchange
  • Document client system configurations for new installations and upgrades, complying with ETS standard documentation and communication practices
  • As needed, be involved in new client onboarding and discovery
  • Collaborate with fellow team members to resolve technical issues and customer relationship issues as needed
  • Lead and mentor junior level team members
  • Suggest improvements to ETS business practices as recognized

Requirements        

  • Experience completing projects
  • Passion for taking care of customers
  • Outstanding communication and follow-through
  • Proven ability to manage time effectively to meet tight project deadlines
  • Strong analytical and problem-solving skills
  • Resident of the greater Dayton or Cincinnati area

Desired Background (These are a plus - not all are required)

  • Associates or Bachelor’s degree in computer science or related field or equivalent would be a plus
  • MCSA, MCSE, and/or CCNA
  • Experience completing network and server related projects
  • Experience with Fortinet firewalls is a strong plus
  • Experience working in an IT MSP (Managed Services Provider) environment

What’s in it for you?

  • We offer a competitive salary, Simple IRA plan with company match, and a generous healthcare plan
  • Successfully managed and financially stable company with 25+ team members
  • ETS was established over a decade ago and has experienced consistent growth for several years
  • You will have the opportunity to help ETS continue to grow its reputation as a strategic partner for its clients
  • You will have the chance to work with clients who will be happy to work with you
  • We have a fun, drama-free, collaborative work environment with opportunity for professional and technical growth
  • As a company that values continued learning, we provide opportunities for gaining expertise with evolving technologies
  • Extremely strong retention of clients and team members
  • Ideal environment for both personal and professional growth

Interested in applying for this position or learning more about open ETS opportunities?  Email your resume to careers<at>expedienttechnology.com.