With Stress Free IT Managed Services, we are an extension of your organization.
Whether you need supplemental staff for your exisiting IT department or a full team of professionals with the necessary technical expertise to manage your network, we offer the best solution for your organization. As your trusted managed services provider, we'll proactively manage your IT infrastructure and monitor your network to prevent issues before they occur, saving you both time and money. Whether you simply want to augment your existing IT staff or take advantage of our complete array of services, we'll work within your budget to provide you with the necessary resources from the helpdesk to the vCIO level.
Here at ETS, we've found that the managed services approach trumps the break-fix approach. Break-fix IT companies react to problems when they arise, charging exorbitant hourly rates for time spent on resolving issues after they occur. This flawed model helps their business, but it hurts yours because it decreases their incentive to find a quick and permanent fix to your IT problems, often resulting in higher costs and unexpected bills.
Our Stress Free IT managed services plans include:
- A flat monthly rate for predictable budgeting
- Practically no downtime by identifying problems before they arise
- 24x7x365 monitoring, management, and support
- Most services provided remotely or overnight, with limited disruptions
- Onsite visits as needed by our IT consultants
- Access to our live, local, and personable Help Desk