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Our Clients Speak (January 2019)

Expedient Technology Solution's Stress Free IT client survey responses for January 2019 (we love it that our clients know our help desk and engineer team members by name!)

  • Great teamwork with <3rd Party Vendor> to get this issue solved. Thank You
  • Watson was incredibly helpful! Problem solved. Thank you!
  • Great job!!
  • Thank you, Tyler, for coming onsite to resolve this issue.
  • So far, so good. Thanks Tyler!
  • Thanks for the great help!
  • Tom was awesome!

  • Thank you!!
  • Roger was great and quickly solved the issue.
  • Set up completed and ready when I arrived - thank you!
  • wireless keyboard and mouse was up and running when I returned to my desk - thank you!
  • Very prompt service and follow up - thank you!
  • Very smooth and professional transaction - thank you!
  • The final response from the computer after running the scan was: Windows resource protection did not find any integrity violation Thank you
  • Thank you!!
  • David and Jacoby were excellent as usual!!
  • Thank You.
  • Good Job
  • Very Helpful
  • Staff were knowledgeable and genuinely excited to help.
  • Thank you for your help!
  • Tyler was very helpful! Thank you!
  • Great job.Thanks!I now have 76 GB free.
  • Appreciate the help.It was important to me.
  • Thank you David!
  • Thank you!
  • Clay did a great job tracking down the issue and getting it fixed with ease. Thank You!
  • Once again - my lack of planning constituted an emergency on your part and Once again - you came through - THANK YOU!
  • That was fast! Thank you!
  • Garrett hit a home run on this one
  • Excellent job Jacoby - Thank you!
  • Big Thanks to Jacoby!!
  • thank you for getting my computer back up and running
  • Great job Jacoby! Thanks for making it easier to see things.
  • Thanks everyone!
  • Thank you so much for your quick help on this problem
  • Tyler is awesome
  • You do what you say you will do and do it with the least amount of disruption for the user (me), which is nice.
  • Thanks everyone!
  • Roger did a fantastic job as always. He was able to walk the tech through setting up his laptop to print out labels.
  • Roger was able to answer my questions quickly and proficiently. With all of the bad things that can happen when opening or allowing automatic things to update, it is sometimes difficult to determine if they are legitimate or not. Appreciate the knowledge of the Expedient staff on what is acceptable and what is a threat.
  • I appreciate the effort and information on this. 
  • works like a charm – should have requested long ago smile Thanks for the install.
  • As ALWAYS - AMAZING and
  • Speedy Customer Service - thank you!
  • Thank you for the timely feedback.
  • Watson is great to work with
  • Great service as usual
  • Fast turnaround, thanks!
  • Got me exactly the information I needed in a very timely manner. Thank You
  • problem fixed itself by restarting pc several times.
  • THANK YOU!
  • Fast Service
  • Very quick response. Quick fix. Thank you!
  • The issue is with our Paris IT team - Aaron did what he could do
  • Thanks Tyler, you all always give us the personal touch.
  • Got my Favorites page back really quick. Awesome!!!!
  • Great response. Much appreciated
  • I will have test my connection at home tonight and will then actually consider it completed on my end.
  • Thanks Watson!
  • Always a good experience and network issues are always taken care of quickly. I work on a Mac and Watson and Clay are very knowledgeable and courteous. Thanks guys.
  • Thank YOU!
  • My adobe issue seems resolved - I have not had to mark up a drawing yet, but I assume it will be ok too
  • I am grateful for Patrick’s wisdom on upgrading Quickbooks. Thank you very much for seeing this through Patrick ... Thank you for your willingness to be on the call with Quickbooks and get it done! You are awesome
  • I greatly appreciate all of the assistance
  • Tyler was amazing! Worked on reinstalling my Adobe so that it's running faster for me, and thus far it's worked like a charm! Great Job Tyler! :D
  • I rebooted and Gagepack email is still working OK. Thanks
  • Thank you Roger!
  • Tyler was very pleasant to work with and did a fantastic job.
  • Works now
  • Always so helpful
  • Thanks for your help after hours
  • Tyler did a great job communicating with me through the process. Download speeds were initially slow and he was able to find a better way to increase the speed while keeping me informed.
  • Expedient always does a great job. Thanks!
  • This ticket took a couple of weeks to figure out, but as always your folks were very helpful and kind. I dealt with a few folks who were all wonderful, but Jacoby was the one that I worked with most and he was and always is patient, knowledgeable, and courteous. Thank you!
  • David helped locate a missing SBA file that was needed. His efforts are greatly appreciated!!
  • Thanks Roger for excellent support, as always!!
  • Thanks Jacoby! Appreciate your help this morning.
  • My manager let me know that it wasn't only my connection, so that's awesome. Also, Tyler was very patient when my brain wasn't working...and he still helped me out.

If you would like to learn more about taking the Stress out of your IT, please call us today (937) 535-4300.  Managed Service Providers of Managed IT, Managed Infrastructure and Managed IT Security. 

Managed services are only as good as the team providing them. 

Email Kathy for more information. 

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