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Our Clients Speak (November 2018)


Expedient Technology Solution's Stress Free IT client survey responses for November 2018

  • Thanks for getting me set up with my new pc and for the training along the way!
  • Thanks Tom!
  • My issues were addressed quickly and they worked around my busy schedule
  • So helpful and a great experience. I am impressed with the level of service provided.
  • Justin was very helpful. He communicated his intentions and followed up appropriately. Knowledgeable about the tasks that needed performed and executed them efficiently.

  • They were already addressing the issue. On top of it!
  • Thanks, Jacoby!
  • Jacoby always helps me out. Great work! Thanks again.
  • Can you please do my QuickBook updates too?
  • David was a huge help and so friendly!
  • Great job Jacoby!
  • Although issue was not resolved, you helped as much as <3rd Party Vendor> system would allow.
  • Thank you so much
  • Thank you for the quick response! I'll let you know if they have any further questions. This can be closed for now. Thanks!
  • Great help (as usual)!!! I'm pretty good with computers but was pulling my hair out to find a missing Outlook folder and they found it for me right away.
  • It fixed itself without any intervention that I was aware of.
  • Great work on a very short turn around!
  • Jacoby always provides great service and is very knowledgeable.
  • Thanks Jacoby!
  • Very Helpful
  • Thank you for taking my call, Roger! You helped me out of bind quickly and I appreciate your help!!
  • Thanks for taking the time to get my printer and scanner working and with a positive attitude so close to 5PM smile
  • Go Jake!
  • I think this is fixed, thanks!
  • Solved it just as I called. Sorry to waste your time <please call us anytime, we are always here to help grin >!
  • Had a little bit of issues with getting this set up, but it was eventually resolved with great care. Thank You
  • GREAT TO GET INTO ACCOUNT
  • Thank you very much!!
  • Thanks much!
  • You always do a good job for me. Thanks!
  • Fast, friendly and problem fixed. Thank you!
  • Great job as always. Thanks guys!
  • Thanks Jacoby!
  • Great help and quick turnaround
  • Great job
  • Fast!!
  • many thanks for the follow-up email sent to my personal address as I requested. it is greatly appreciated!
  • I've been having consistent trouble getting my new MacBook properly connected to one of our office printers and the gentlemen that have helped me are always fantastic. Thank you!
  • Jacoby as always provided me with quick, knowledgeable service to resolve my concern.
  • Fast service. Thanks!
  • Excellent as usual! Thanks
  • Jordan was extremely helpful in this new computer set up. But he also solved many issues with our smaller shop computers. He is exceptional at what he does. His extension is saved in my phone. Well done all around.
  • Thank you!
  • Excellent job as always. Thanks
  • I appreciate you reaching out to the <3rd party vendor> phone people ...
  • Thank You! Awesome Job.
  • Easy to schedule, fast & efficient on the call. Everything is working fine. Thanks
  • You guys are great.
  • Thank you for taking care of this in such a timely manner.
  • thank you you’re the best
  • Thanks for your help!
  • Was very responsive and waited on the phone until all programs were verified to be working. Excellent service. Thank You!
  • Roger provided great service and answered additional questions.
  • Fast and easy experience! Thanks
  • It took a while and a few people but thank you for fixing our issues. It was nice that someone from your office came on our location to talk to someone from your office. We as the customer do not always have the time available to stay on the phone to help you trouble shoot the problem.
  • Watson was very knowledgeable and helpful. Thank you!
  • Jacoby is awesome!
  • Very fast! Thank you!
  • David did an excellent job! Thank you!
  • Always satisfied!
  • Thank you!
  • Jacoby Rocks
  • David is amazing as always!
  • Wonderful as usual.  Thanks!
  • Thanks everyone
  • Jeff is my new BFF. Honestly, I more than appreciated his expertise in walking through what I am calling a case of cyber bullying. Having a confident "go to" person walking with me was invaluable. To say nothing of his technical expertise. I'm very grateful.
  • Thanks for figuring out the bizarre issue smile
  • Excellent support from David.
  • Thank you.
  • I am always amazed at how much your employees know about everything "technology." Thank you for hiring the best people.
  • Dave did a great job with a confusing problem.
  • I am so thankful and appreciate Clay coming up to Fort Loramie so early this morning. Clay always does an outstanding job to get my computer up in running. Thanks
  • Fast and resolved. Thanks Roger! I believe I remembered the name right smile
  • Thanks for your patience Jacoby.
  • Jacoby rocks! He definitely knows his stuff. Thank you!
  • Thanks for your help, Rick!
  • Jacoby was awesome as always
  • excellent service provided by Roger!
  • Thanks Roger
  • Tyler thank you for your EFFICIENT and EXCELLENT help today cleaning out needed files to get things running smoothly again.
  • Thanks as always!
  • Thank you for your help!
  • thanks for trouble shooting and being patient with my lack of knowledge. grin
  • peachy
  • That was fast!! Thank you! 
  • the representative was very professional and nice and easy to talk to.


If you would like to learn more about taking the Stress out of your IT, please call us today (937) 535-4300.  Managed Service Providers of Managed IT, Managed Infrastructure and Managed IT Security.  Managed services are only as good as the team providing them.  Email Kathy for more information.