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Our Clients Speak (November 2019)

Expedient Technology Solution's Stress Free IT client survey responses for November 2019.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience. Managed IT Services are only as good as the people providing those services.

 

  • Completed efficiently!
  • Thanks so much for your help. I rely on this every day, so you made my life a lot simpler!!
  • He took care of it – thank you!
  • Thank you, Jacoby!
  • Thank you, Jacoby !
  • You all are great everytime
  • Always helpful and patient!!! Thank you!!!
  • Your guy was very helpful and courteous. Please thank him for me.
  • Both men who help me were excellent
  • Thank you for the quick turnaround!
  • Jacoby is the best!
  • Joe and Jacoby went above and beyond to help me with my parents printer when my Dad reported it not working after a power outage. And it stumped us all for awhile but finally I had my Dad pull the toner cartridge out (at Jacoby's suggestion to re-establish aconnection) and when my Dad did that he found a piece of paper stuck in the printer. Once that was removed, all worked perfectly!! Sometimes it is so easy!! But Joe and Jacoby did great. My Dad is ever so grateful and apologetic for all the trouble and says THANK YOU!! And I say the same......nice job team!!
  • Did a good job communicating how and when the problem would be resolved.
  • Thanks very much!
  • Awesome job!
  • Everyone that helped us did a great job. Thank you!
  • Speedy and direct!
  • Very good experience
  • Roger – THANKS a MILLION, TRILLION!!!
  • Roger is fabulous to work with – great attitude, follows through, willing to help, treats others with respect.Thank you!
  • Thank you!
  • Very helpful and smart. Good solution and great understanding of system.
  • Great work, thanks!
  • Quick and professional, as always! Thank you!
  • Jordon was awesome! He really knows his stuff. Thank you.
  • I want to thank Tom for all of his help! Even though the situation was fixed a different way he did not give up and kept me informed when he researched solutions. I really appreciate his approach to working with us.
  • Fantastic service as always
  • Thanks for getting this done so quickly! They should have received this today and may be calling if they need help setting up.
  • Roger was quick to jump into action when I discovered I had opened a phishing email. He spent well over 45min while clean up software downloaded, ran, and eliminated viruses. After that he proceeded to manage the software to protect me from getting bogged down with pop up notifications from installed software. Roger was sensitive to my need to work and was more than accommodating. Roger opened a chat so we could stay connect and I could continue to work. Thank you!  
  • Everyone at Expedient is always so unbelievably kind and professional. Not to mention they really know their stuff. Its great to be able to call IT and not feel like it’s a challenge.
  • Appreciated Roger taking the time to teach me how to fix the problem myself next time!
  • Very friendly, patient analysts that I have worked with for my setup issues. Very pleased and would recommend Expedient based on the helpful support that I received.
  • Great service from Matt!!!! A++ Please give the man a raise!!
  • Thank you!
  • Thanks Jordan!
  • Great, no worries
  • Many thanks to Jacoby for resolving this issue very quickly!
  • Great Job, Thank You VERY much!!
  • Thanks much for your help!
  • Good work…thank you for answering my question.
  • Roger was spot on with figuring out the problem and fixing it right away. I was without a computer for only 30 minutes which was awesome! Thanks to Roger for his knowledge and immediate response!
  • excellent response time/quality. Thanks again!
  • Thanks Joe
  • THANK YOU!
  • Tyler was outstanding once again
  • As always, Great Service!
  • Always wonderful, always helpful. I would be lost without them.
  • Super fast response
  • Thank you!
  • Thank you!
  • Thanks for the prompt service
  • Thank you!
  • Thank you
  • Thank you!
  • Thank you.
  • Always so helpful!
  • Great, fast correction. Thank you.
  • Patrick was very helpful in talking with me about Sharepoint, setting up some initial files, and providing some information that will be helpful for me to learn how to best us it for our team.
  • Great service as always!
  • Jordon is awesome! Thanks for the help with this crazy issue.
  • Roger did an awesome job staying on the issue and coming up with a solution that saved me days worth of work. It is very appreciated!!
  • Thanks, Tyler for being so responsive!
  • If I was standing next to Joe when he saved the day for me, I would have given him a HUGE KISS!!! Recovering this spreadsheet was the only bright part of my entire week. THANK YOU JOE!!
  • Thank you!
  • Thank you – that looked complicated!
  • Thank you…
  • Thank you.
  • Thank you!
  • Thank you!
  • Great Tech Support
  • Very quick reply!

If you would like to learn more about taking the Stress out of your IT, please call us today (937) 535-4300. 

Managed Service Providers of

  • Stress Free IT Managed IT Services
  • Stress Free IT Monitoring and Management Infrastructure Services
  • Stress Free IT Managed IT Cyber Security

Managed services are only as good as the team providing them. 

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