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The Benefits of Managed IT Services

The Benefits of Managed IT Services

Our goal at Expedient Technology is to reshape our clients’ IT experience.  We believe IT doesn’t have to be stressful and that’s why we call our Managed IT Services solutions offerings Stress Free IT.”  Where does the stress in IT come from?  It comes from technology that changes at the speed of light.  New technology is delivered continually and from all directions to increase collaboration and productivity.  Often, it’s challenging for users to keep up with the rapidly changing landscape of technology that is meant to help them, and they find it confusing, time-consuming and a burden to their busy days.  Our Stress Free IT Managed IT Services deliver the vital technical support your company needs without the expense of additional IT staff.

All businesses benefit by implementing managed IT services, regardless of their size.  Larger business with existing IT staff will find outsourcing monitoring and management of infrastructure and cloud services a relief to their already stretched resources.  This type of managed IT service helps to maximize network speed, performance and system stability.  Backups are performed, patches are implemented and problems are often prevented before they can cause interruptions in operations or a financial loss.  We become an extension of their organization. 

Smaller businesses may want to outsource everything for a complete IT management package that provides user help desk availability, server and desktop monitoring and management, cloud solutions and cyber protection.  This type of service allows your team to focus on your business and will improve staff productivity and efficiency. 

A nice benefit of managed IT services is a predictable and easy to budget monthly cost.  Your service level agreement will tell you exactly what services are included in the fee you pay for your contract.  As your business grows, you’ll be able to provide relevant IT services to your team members while controlling costs.  You’ll avoid downtime and data loss with an expert, professional IT team managing your backups and monitoring your network viability.

Expedient Technology also provides liaison with your third party vendors so your team members can turn over any issue with an external resource to our team to facilitate.  This gives you a single source of contact and streamlines operations.

According to International Data Corporation (IDC) research, the biggest challenge that businesses face in executing their corporate strategy is focusing the right people and resources on strategic initiatives. “Essentially, firms are looking to ensure that their talent is focused on core areas of their business while optimizing productivity.”  Businesses look to technology to enhance the way their teams do business.  In an IDC study performed for IBM, they found that a key element in enhancing business productivity is driving down costs which can help free up the funds needed to make strategic investments.  Businesses also need a means to more effectively orchestrate how IT interacts with business processes and critical applications environments and this study found that the solution lies in using managed services. 

Please let us know if you would like to learn more about Stress Free IT Managed IT Services provided by Expedient Technology.  You can call (937)535-4300 or request more information by emailing Kathy.