Our Clients Speak (April 2022)

Expedient Technology Solutions Stress Free IT® client survey responses for April 2022.  We are thankful for our clients’ trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services. 

• Thank you!
• Jordon was very diligent and helpful in this matter.  I do appreciate it.
• When calling in about my ticket this morning, everyone was extremely nice and helpful. Problem solved. Thank you for your expertise. I appreciate it.
• Jordon was extremely patient and professional. Great job wading through our old systems and finding a compatible fix.
• Very helpful and pleasant to deal with.
• Good job Jacoby.
• Wonderful job assisting me. I love working with you guys. You’re always so patient and never judgmental about my lack of experience dealing with troubleshooting 🙂
• The process was quick and easy. I think all of you guys are great! I just found out that I can create comments. But for all the tickets that I have submitted in the past the result would have been WOW! Thanks!
• Always the best service!
• Thank you Tyler 😊
• Request was resolved quickly and correctly. Takes a lot to get a “Wow” of out me. Thank you.
• Great help. Quick and efficient. Thanks!
• Went right to work and fixed my password problem like it was nothing!!! Thanks
• Thanks to Jordon for getting me back up & running.
• Jordon knew what my problem was in setting up my remote computer and immediately was able to fix it!
• Thank you for your quick response. Tyler it was helpful.
• Andrew was pleasant and helpful! Thank you!!
• Thank you for your patience with me!
• Jacoby was able to get me up in working in less than 2 minutes. Great job!
• Quick and very helpful
• Request was resolved quickly and correctly.  Takes a lot to get a “Wow” out of me. Thank you.
• Thank you!
• Thank you for getting this resolved!
• Thank you!
• Jacoby was knowledgeable and able to fix the problem so that I can access everything again.
• Thank you
• Reboot resolved the problem.
• Thank you for fast resolution of my problem.
• Thank you for your assistance yesterday!
• Good job
• Thanks Roger
• Great service and a very fast reply! Thanks a lot!
• Thank you so much! Not sure how I deleted most of the folder, but you got it back for me.  I just got back in the office and the restored folder looks good.
• Thank you for the quick turnaround!
• Andrew was so helpful and very patient with me. He made sure everything was set. I so appreciate his assistance.
• Team was great!!
• Thank you for your help!
• Your team did what you could do under the circumstances
• Fast and friendly!
• Great and fast follow up, thank you!
• Thank you so much for your help! That was so much easier than I thought it was going to be! You guys are always AWESOME!
• Thanks Tyler!
• Thanks Jordon!
• Thank you very much
• Thanks Roger!
• Everything I needed was provided and done quickly.
• Thanks! Problem taken care of quickly.
• I was contacted almost immediately, and the problem was fixed very quickly.
• Thank you to Michael and Tyler for their help with correcting our shared info mailbox! Much appreciated!
• Quick and easy, walked through the process, advised next steps.
• Roger was terrific to work with. Thank you!
• Quicker than normal for resolving this issue.
• Thanks 😊
• Now working with screen appearing to change program to change print job to. Thanks Jackson!
• I really appreciate the time Andrew took to explain and make my life a lot easier in trying to sign into my work computer from home. All of the Techs I have gotten when I have an issue have always been very professional and very helpful.
• Thank you very much Jacoby!!
• Grant was able to go in and get my computer set up and he checked with me to make sure everything was the way I wanted it to be. Thanks for a great job!
• Thanks so much for the help! The new laptop is working great.
• All of my concerns were quickly and efficiently addressed. Thank you
• the work needing complete was done
• file restored promptly, thank you! Thank you so much for getting me back up & running so quickly! 
• Thanks for the help, Michael and Tyler!
• This issue was quickly resolved.
• Many thanks to Roger for getting things untangled 😊
• Jacoby was able to quickly and heroically provide the log files I needed…
• Quick, professional, and courteous.
• Jackson had patience and did a great job getting my mobile token set up!!
• Your staff is always gracious – even when I’m sure they wonder why I can’t figure out the simplest of issues 😊 Thank you!
• Thank you!!
• Thanks for the quick follow-up!
• Jordon worked hard to fix the notification issue. Although it’s beyond his control to eliminate the notification, he successfully identified the cause of the issue and provided a nice summary. Thank you! 🙂
• Thank you very much for meeting our short timeline to get our newest employee’s laptop set up. Grant was knowledgeable and diligent, and I appreciated his expertise.
• Eli was exceptional! Knowledgeable!! and Patient!! Thank you Eli!
• Thank you
• Thank you!!!
• Jacoby is always excellent!
• As always, Jacoby was very helpful and quick to address the issue I was having.
• Thanks Roger for getting me up and running!
• Andrew was very helpful and nice to work with. Thank you!
• Thank you Eli for troubleshooting my printing issue so quickly.  “Time is Money” Thanks!
• Thank you very much for your hard work and time! Thank you Jackson and Jordon!
• Jackson was very helpful this morning with regards to a program that needed to be installed on my laptop.
• Jackson is a rock star!!! Thank you Jackson!
• Thanks Jordon
• He did solve the main problem, thanks for the help!
• Thank you!
• Very helpful, stayed on it until it was resolved.
• So helpful to get me online right away…thanks!
• Promptly helped, service was great. Thank you!
• I have been pleased with each technician that I have talked to and the quality of work they have performed. I am new to the company and usually in my past the IT experience is not always pleasant. Your company is great and hope I do not continue to have too many IT issues. Thank You
• Ticket was addressed in a timely fashion.
• Your team is always so very helpful and timely
• Always helpful. Very patient and nice to talk to.
• Thanks to Jordon and Jacoby for their competent and timely attention to this
• Eli was a huge help with getting me set up quickly and handling all I needed dealt with
• Thank you for the quick response and professional experience!
• Aaron does great work. Keep it up!
• Eli was great as he always is!
• Super helpful as always
• They stayed with it and got it installed. Thank you.
• The Expedient team provides timely support and is always very helpful when I need assistance. Thank you.
• Thank you. Quick and easy. Much appreciated.
• Andrew was very helpful. Thanks!
• Thank you, Tyler, for the phenomenal service!
• Jordon was great. I left a phone message and he called back, got me up and running and quickly with the password change.
• Yes, quickly resolved
• Jacoby was very helpful in addressing my many requests. He also took time to show me what I can do on my own in the future if I want to change my settings up.
• Great job!!
• Andrew is awesome! Thank you for your service.

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!

Cybersecurity focused Managed Service Providers of

• Stress Free IT® Managed IT Services

• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.