Our Clients Speak (August 2020)

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Expedient Technology Solutions Stress Free IT® client survey responses for June 2020.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.

  • Thank you!
  • Great job!
  • Thank you!
  • Friendly staff and prompt service
  • Prompt, quick and painless! Thanks again!
  • She was great and able to figure out the issue rapidly.
  • Great service as always!
  • Very fast, helpful service from Justin! I wouldn’t be working if it wasn’t for him. Thank you!!!
  • Elaine was efficient, helpful, and easy to talk to! Thank you!
  • Thank you for your help this morning
  • Thanks for taking care of everything so quickly and telling me what to do to try and fix it myself next time!
  • Thank you, Jacoby for the quick response!
  • Thank you!
  • The service was great
  • Tech was very professional and helpful
  • Thank you for fixing this so it’s never an issue again!
  • Very fast response to my problem. Thank you.
  • Thank you!
  • My email started working again immediately. Just my luck, but thank you for the help anyway!
  • Quick fix, thank you! I should have called sooner – it had been stressing me out all morning.
  • Jordon stayed with it till resolved. Thank you
  • So amazed that code was written to breach the firewall and let my postage machine function. Good job.
  • Thank you for the quick response and resolution.
  • Response required restoration to computers outside our domain
  • Roger was phenomenal
  • Joe did a great job helping me.
  • Jordan always does a great job. He is super customer friendly.
  • Thanks so much!
  • Thank you for the speedy service.
  • I appreciate that Joe made sure the problem was fixed quickly.
  • Great support. Thank you!
  • Justin Rocks!
  • Thanks for your help!!
  • Your support enabled me to send the email on his behalf. Thanks!
  • Thanks for your help!!
  • Tyler, Tom and Jordan all did a fantastic job in helping me.
  • Joe was so helpful. Everyone at Expedient is always so kind and personable. It makes all the frustrations of technology not seem so bad and they solve the issues with such ease and expertise.
  • Awesome job!
  • Tell Joe thank you for his patience with me! Much appreciated.
  • Roger was great!
  • Cole was very helpful and extremely patient. Five Stars!!
  • As always thank for the assistance
  • Awesome service!
  • Thanks Jacoby. I really appreciate you contacting me early so I can finish my time sheet and take the rest of the day off. Have a great weekend!
  • Awesome job! Thanks
  • Great job!
  • Thank you!
  • Quick and helpful, as usual!
  • Thanks for your help! In a frustrating situation the problem was solved quickly and efficiently.
  • Consultation and suggestions complete by Expedient. This approach will be evaluated moving forward
  • Jordon did an awesome job as usual.
  • Thank you for your help
  • Thank you for your help and making this happen so quickly!
  • Tom was awesome and fixed my issue quickly!
  • Thank you!
  • Always a good experience
  • Thank you Elaine
  • Thank you, Elaine.
  • Jordan was great, solved my problems real quick.
  • Thank you for your help Jake
  • Jacoby took care of the issue quickly and painlessly.
  • The technician was very patient and helpful. Great customer service.
  • Great job! Thanks for the help.
  • Knowledgeable, courteous, easy to work with, quick. Thank you!
  • Problem was fixed. My old emails and calendar still have not transferred, if that was supposed to happen, but that’s something I can work with. Thanks!
  • Thank you.
  • Great job Jordan. Thanks for getting Vonage on this so quickly. So far no issues!
  • Thanks for your help Jake !
  • Jordan is so good… he fixed my problems right away so I could get back in business!
  • Fast response. Addressed my question clearly. Great job as always!
  • Very dedicated to helping me out by following up with phone calls and/or emails. Thank you.
  • Tom is great!!
  • great work on point and very knowledgeable
  • Elaine was a big help in getting a new financial security service set up on my computer to protect our company information while I work from home, thanks!
  • During an email migration one of the most important aspects of my job, my volunteer calendar, did not transfer. A lot of Expedient members worked with me for hours over an entire week, and who knows how much work they completed off the phone. The entire time, they were friendly and made me feel like my voice was being heard, even if it was padded with stress and frustration. Thank you for your hard work and recognition of importance. Keep up the customer service!
  • Thanks!
  • Thank you!
  • Once again, Elaine was a huge help in getting me situated with my new software. She really helped me understand things a lot more clearly. Thanks again!
  • It was handled
  • Joe was great! and he got the job done!!
  • Joe was awesome. I had a weird issue, and still can’t really tell you what caused it, but he was able to fix the issue effectively and efficiently. Don’t know where I’d be without your support. Thanks all!
  • Thanks Joe!
  • This did take a while to sort out, but I would like to compliment Watson and Jordan. They were excellent. Thank you.
  • Roger worked his magic as usual!
  • Excellent service!
  • Thank you, Joe
  • Thanks! I know Stephen will greatly appreciate this.
  • Great job as always!
  • Jacoby quickly solved our printer issue and followed up with explanation of the problem and measures taken. Another top-notch experience with Expedient. Thanks, all!
  • Awesome as usual
  • Jacoby was very helpful
  • Thanks for getting this added so quickly.
  • Joe was very helpful and easy to work with!
  • It’s great to have the calendars back. thanks for all of your help. Awesome job!
  • Great help, thank you!
  • Very Helpful and Fast service!
  • Tyler was very helpful. He took the time to find a long term solution for my problem, instead of just doing a quick fix. Tyler does a great job of being personable, while also remaining professional.
  • Thanks again! I know I’m glad to finally get this ticket done!
  • The team was extremely quick on completing this request. Thank you!
  • Fantastic work, Jordan!!
  • Impressed with Elaine for her professionalism and capabilities.
  • Tech was awesome at helping resolving my issues!
  • Thank you.
  • Thank you!
  • Thanks Joe.
  • So grateful for Rogers help!! Thank you.

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300.

Managed Service Providers of

  • Stress Free IT® Managed IT Services
  • Stress Free IT® Co-Managed Infrastructure Services
  • Stress Free IT® Managed IT CyberSecurity
  • Stress Free IT® Managed Cloud Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. We’ll do all we can to make your IT Stress Free. For managed IT, cloud services, and cyber security in Dayton, Ohio and beyond, contact us today!

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