Expedient Technology Solutions Stress Free IT® client survey responses for July 2021. We are thankful for our clients trust and support of our commitment to reshaping their IT experience. Our team members will do all they can to make your IT Stress Free. Managed IT Services are only as good as the people providing those services.
• Thank you
• Super fast as always. Excellent work by the Expedient team!!
• Thanks for getting my remote laptop synced with the correct password & for getting my VPN connection back up & running
• Excellent customer service
• Joe was very friendly and willing to reach out to find an answer.
• Great experience
• Thanks
• Michael let me go while he took care of all the details behind the scenes without holding me up,very thoughtful, courteous, helpful
• Thank you so much Jordan!!! Awesome Service!
• Great job everyone. It was not an easy issue to fix but the team was persistent until resolved. Thank you so much!!
• Very helpful. Was nice to be able to talk with the help desk at the same time changes were being made. Helps me understand why the problem happened in the first place.
• Jordan did a great job with helping with my printer password issue
• Thank you for your help!
• Thanks Mike!
• Fast service, did a great job!
• Always awesome assistance!!!
• You guys are doing a great job for us overall!
• Thank you, Jordon!
• Thank you!
• Joe, thank you for the fast turnaround.
• Thank you!
• All systems go! Thank you, Expedient Team.
• Very good, explained what he was doing as he started each step.
• Thanks!
• Thanks!
• Jake did an excellent job of setting up the computer and he has excellent customer service skills
• Pat was the only one who could resolve the issue
• They were professional
• Eli was very helpful and took care of the issue in minutes
• Thank you for your assistance, it is appreciated!
• Quick and pleasant to work with. Resolved my issue in just a few minutes
• Great as usual!
• Awesome job
• Great Experience!!!
• Thank you for your help. Was nice to be able to see the steps to resolve the issue. Helpful for troubleshooting problems on my own next time.
• Always great service!
• appreciated how he handled it off the phone so I could continue to keep working.
• Thank you for your help, Justin!
• Michael assisted me very fast and was able to resolve the issue quickly, thank you
• Support was quick and on spot
• It’s odd the Windows 10 workstation wouldn’t map the truncated drive designation, but worked fine with the full path. Good to know. Thanks.
• Fixed quickly and showed me what to do in case anyone else runs into the same issue. Thanks Jacoby!
• As always…Jacoby got my computer back up and running with very little down time
• Unfortunately this couldn’t be resolved because of the ever changing world of IT. I am still very satisfied with the work that was put into this even if the result wasn’t able to be what we wanted. Thank You!
• Awesome like always!
• Last person I had help me was very good at his job
• YOU ALL ARE THE BOMB! THANKS YET AGAIN!
• Fast response, great advice for future reboots
• Very quick and got the job done correctly, thank you
• The technician was very responsive and was willing to wait until my download was completed before getting off the phone. I believe this displays an over and beyond attitude and I am very grateful for his help
• Great service once again – problem was very quickly identified and worked through
• A big thank you to Roger for his assistance! Great customer service!
• Thank you
• You are all doing an awesome job with keeping us working at work and home and with moving our offices within the office during construction. You guys allowed most of us to stay at home and remain safe during COVID times. Kudos! Thank you so much!!!
• Great customer service!
• Very patient when working while it was really loud on our end making it difficult to hear me, and taking the call back for what turned out to be a “let it finish loading updates” nonissue issue. Great job, Michael!! Thanks 🙂
• Thank you!
• Great people and support, thank you!
• Freaky fast! 😊
• Thank you for FINALLY fixing my problem, Michael!!!
• Exceptional! We talked through several different ideas/options – it was great. (
• I believe I was back in business in under a minute! Thank you!
• Life Saver! Thank you!
• Thank you – it was a journey!
• Perfect
• I was in a pickle trying to get some issues resolved prior to going into the office after a long weekend and was unable to remotely connect. I sent an email outside of office hours and almost immediately I was taken care of by the man himself, Barry ‘Jacoby’ White. Without his help, I never could have cleaned up the trail of a bad Tinder encounter. Much appreciated!
• Really fast and despite the first solution not working, they came in and helped for a second resolve and that worked! Nice job!
• Jordon was quick and on point. solved my issue and had me back in action in no time.
• Tyler is a rock star when it comes to trouble shooting Mac OS vs windows environment issues!!
• Thanks for getting me updated so I could connect to the VPN
• Thank goodness for the person who helped out this afternoon because he worked for over an hour to make sure that Profit Key was installed and working properly before ending our conversation. He was a lifesaver.
• Thank you for all your help, Jacoby! I appreciate you taking all my early morning calls! 🙂
• Outlook is currently working. I wish I know why it stopped working, but I think the answer is “Microsoft”.
• Thank you; access was re-established in record time! Thanks again
• Thank you for moving the files for Jane. I could have not executed that procedure on my own.
• Thanks
• Patrick was friendly and helpful with assisting me in troubleshooting application issues our firm is having. Much appreciated.
• Tyler is awesome and very easy to work with.
• Justin is the best.
• Thank you, Jacoby and Watson, for your help. I would be lost without you!
• And just like that, my problems were fixed
• TY!
If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!
Managed Service Providers of
• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services
Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.