Our Clients Speak (June 2021)

Expedient Technology Solutions Stress Free IT® client survey responses for June 2021. We are thankful for our client’s trust and support of our commitment to reshaping their IT experience. Our team members will do all they can to make your IT Stress Free. Managed IT Services are only as good as the people providing those services.

• Thank you for checking back to make sure all was well
• Thank you, Tyler.
• We needed this information for an ISO audit and we got the information in time. Thanks so much!!!!!
• Thank you, Joe.
• It took awhile as the computer was having issues with updates. But, he kept watching it and checking to see that progress was being made
• Thanks, got it installed~
• Thank you!
• This may seem like a simple issue, but I was really impressed with the methodical, systematic review of the components to identify the issue. Great job and much appreciated!!
• Justin and Clay were a huge help not only getting our internet back up, but helping us get a better understanding of how it is set up and how we can better troubleshoot with any future issues. Thanks guys!
• Thanks again
• Very Helpful, extremely quick response
• Really quick turn around to get PJ back up and running, which is much appreciated.
• Joe did awesome!
• Very helpful and quick to respond and fix the issue.
• Fast and responsive
• Phenomenal job. Very satisfied with the service received. Outstanding job by Bradley. Couldn’t have done a better job
• Very satisfied.
• Fast, efficient, and more information given. Thanks Jacoby!
• Thank you for your patience.
• Thanks so much! Like last time, that took some fancy effort.
• As a new employee, I’ve already called twice for assistance and the service has been beyond great both times. Thanks so much for the excellent service.
• Thanks for the quick turnaround.
• Appreciated the quick fixing of the issue so that we could get back on with the day! Thank you, Thank you!
• It was taken care of within minutes. Great!
• Jacoby was helpful throughout the process. Thanks!
• Jacoby is very professional, punctual and efficient. It was a joy working with him.
• Contact was very helpful.
• The technician was entirely helpful to complete the work of printer functions repair and generally fine communicating with us here.
• Absolutely – thank you for your help!
• As always, awesome & friendly help. Thanks!!!
• Thanks Jacoby – always know that you will handle it!!
• Quick response and resolution to my computer problem.
• Jake S was very attentive to this ticket. Thanks!
• Jordon was awesome. Expedient indeed!
• You rock, Jacoby – thanks!
• Thank you!
• All set, support was great, ty
• Jordon was incredibly helpful! I certainly appreciated his time and patience!
• Jordon was very helpful even though what I was asking for was not typically one of his responsibilities (desk phone set up).
• Everyone I have spoken with at Expedient has been wonderful
• Seem to be able to solve most anything so long as software is in intact.
• Awesome job and assistance. Thanks so much!
• Thank you!
• Thank you!
• Easier issue, but willing to help out right away. Very nice to work with.
• Roger was great!! Thanks!
• Awesome and quick help fixing my issue A+++++ would call again
• Roger was terrific!!!
• Always pleasant and helpful.
• Nate was very helpful and resolved the issue in a timely manner
• Thank you!
• Thank you so much for all of the great help!!!
• Jordon was very helpful!
• Jordon is the best at figuring out the problem and solving it…thank you!
• Thank you Expedient for the dedication of your staff in working with me on this problem. Your staff never gave up, and worked diligently and patiently until the problem was fixed. Thank again.
• Michael was very helpful, thanks!
• Awesome job Michael!! Thanks!
• Excellent job for a difficult problem. Thanks so much.
• Awesome as always!
• Timely response to this ticket. Thank you.
• Eli did a great job of getting the platter scanner to work again. Thank you!!
• Thank you
• He was very helpful
• Jordon always does a great job when I call him!
• Issue resolved. Thanks
• Great service as usual
• Thank you, Michael!
• Jordan was very polite, professional and prompt. Thank you kindly!
• You all are always great! Thank you!
• Thanks for the updates to Roboform & Scan Snap. And thanks also for restoring my ability to print to my user box.
• Super helpful as usual! Thanks
• Jackson was fantastic in the setup of our new machines and assisting with programs that needed to be installed.
• Everything was great was switched over to the other server so I could enjoy my day off. Came back in and was able to trouble shoot the issue. Thanks guys for the great job!
• Great, as always.
• Jordan went above and beyond.
• Eli is awesome!
• You guys are always great.
• Thank you, Joe.
• Thank you for mapping my files. Everything is operating smoothly.
• Good response, very helpful. Thanks
• Thank you for the service and the multiple attempts to correct the system over the phone.
• Thanks! You did a great job!
• David is set up now and can see Bill’s email as requested. Thank you!
• Gentleman that assisted me was professional, courteous and expedient. His prompt reconciliation of the matter was greatly appreciated.
• Thanks Jacoby 😊
• Thank you!
• Fast service and took care of the problem
• Experience when technician called was great
• Even with a poor phone connection we were able to clear up the problem quickly. Thank you
• I couldn’t have done my work had it not been for Justin at Expedient last. I am so grateful to him for helping me without hesitation and with unbelievable professionalism and kindness. I have talked with many technical support consultants over the years, and he displayed the best customer service ever. Really!! I was very upset, and he calmed me down without making me feel like an idiot. Please share this with your management team, and I hope he will earn the ”Employee Star of the Year” award. Thank you, thank you!!!
• Another member may need the same assistance
• The final guy fixed the issue in just minutes, if he worked for me I’d give him a raise. He is an out of the box thinker, displayed an analytical thought process and listed to my explanations.
• Thanks for your help!
• I am always pleased with the service. This one was a tough one and again amazed

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!

Managed Service Providers of:

• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.