Our Clients Speak (May 2022)

Expedient Technology Solutions Stress Free IT® client survey responses for May 2022.  We are thankful for our clients’ trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services. 

• Thank you!
• Thanks for the assist and quick response
• Very helpful!
• The job took a lot of effort to complete which I was very grateful for. Thanks for keeping up with it.
• Great help, thank you!
• Issue was quickly resolved.
• Fixed all the issues and then some. Great work by Eli!
• Woweeeeeee!
• This was my first interaction with Expedient as a new employee and was pleased with how quickly my issue was resolved.
• Thank you for your patience as I slowly gathered a list of necessary programs
• Thank you, Andrew, for bringing in our vendor’s support to try to resolve the issue.
• Jackson got on and fixed the problem very fast. He was helpful.
• Michael was swift to assess my need to change my password thank you
• Thank you!!!!!
• Thanks Tyler!
• Great service. He went over and beyond to help me 😊
• Jackson was great!
• The team was extremely helpful with the firewall connections we needed to make last minute. Everyone communicated status and answered our questions in a timely manner. Very impressed, thank you Expedient team!
• The guys at Expedient are ALWAYS great. So personable, professional, and kind. This call was no different 🙂
• It was great that Jacoby interfaced directly to our software vendor and tech personnel to get the migration to our network Microsoft SQL Server completed.
• Thank you for the expedient service
• Jacoby was incredibly helpful to help me with this issue when I called in on a separate quick item (at 8 AM no less). Absolute top notch.
• I appreciate the patience given in answering all of my questions and helping me get the situation resolved!
• Thanks!
• Great customer service
• Great job Jacoby! We were having problems with scanning documents. Jacoby hopped right in and corrected the problem with us having less than 5 minutes down time.
• Thanks, you guys ROCK!
• Thanks for the quick response time
• Thank you!
• Very prompt service. He fixed the issue immediately
• Great job in walking me through setting up the printer on the computer. It took less than 2 minutes.
• As always the team went above and beyond to help. Thank you
• Thank you to Andrew and the team for helping resolve this issue.
• Thank you for the urgency!
• The technician was excellent. Very patient and we figured out the issue quickly.
• Jackson is always great and never condescending
• Quick and easy!
• Thanks for hanging in there with me on this one even though it was finicky.  I appreciate the help!
• Thanks Clay, I’ll keep an eye out for more checkpoint failures just in case.
• Thanks Roger!
• Fast service as always! Thanks!
• Thank you Michael
• First time using service, found it to be quick and easy.
• Grant did a good job today getting it hooked up so Grant gets a Wow!
• Thanks to Jordon for the great support!
• He was very helpful and great customer service!
• Thank you!!
• Thanks Grant!
• Michael is the Best
• Thanks Jackson!
• Good to go thank you
• Thank you Jackson, he knew exactly the issue when I called in with the error, and got me up immediately 😊
• Amazing! Jordon always has the solutions.
• Awesome help right away!!!
• As always, great support and very cordial to chat with
• Wonderful job. Thank you very much.
• Super quick response and very friendly
• A very easy fix to sync my computer with my new password set yesterday, thanks again Jackson
• I’m glad you all are around. I don’t know much (anything) about computers
• Thank you – quick response, minimal wait time and problem resolved.
• Woot!
• Thank you.
• Quick fix. Thanks!
• It was great working with Andrew. Very polite and knowledgeable. He did a great job explaining things.
• Thank you!
• All is well
• Thank you for quickly connecting my keyboard!
• Andrew knew his stuff good job
• Thanks for digging deep and finding a solution
• Wow for knowledge and extra wow for putting up with me.
• Justin is great!!
• Thanks again!
• Jackson was just so pleasant, professional, helpful and so quick. Kudos!!
• Jordon got the problem solved quickly and I am up and running again
• Andrew was very professional and helpful in resolving my issue 😊
• Very quick resolution and friendly tech – thanks!!!!
• Mike was amazing!
• Andrew was very pleasant and diagnosed the issue quickly. He worked thru the solution explaining his thought process and did some extra housekeeping on some unneeded apps in order to prevent future issues they’ve been seeing.
• This is one of the first major issues we’ve had since you all have started supporting us and it  worked wonderfully. Thanks!
• Thank you for the quick response and resolution! You guys are awesome!
• Thanks
• Thanks
• Jacoby always does a great job!!!! Thank you
• Andrew was caring, understanding, and was able to help me quickly address my need with exceptional service!
• Thank you so much again!! 😊
• Searched in several areas to find what we believed was the core problem
• The support staff didn’t keep me on the phone while they researched the issue and implemented a corrective measure
• Great job, Roger, for getting us up and running again.
• Awesome job…thanks!
• Thanks for your quick response!
• GREAT JOB!
• I didn’t understand all the jargon that was sent back and forth, but in the end everything got worked out.
• Fast and effective!
• Thanks Jackson!
• Jackson rocks!
• Quick and fast!
• My issue was resolved fast…MegaWow!
• Thank you
• Thank you
• Both Eli and Jordan were amazing! Eli really went above and beyond with his assistance and even stayed late in to his personal time to help!! I really appreciate you both!
• Expedient was super fast in responding to my ticket and working around my schedule. Thanks for getting my VPN running again!
• They got it fixed in record time!

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!

Cybersecurity focused Managed Service Providers of

• Stress Free IT® Managed IT Services

• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.