Our Clients Speak (September 2020)

Expedient Technology Solutions Stress Free IT® client survey responses for September 2020.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.  

• Jacoby is such a tremendous help with folder access requests. Thanks to Jacoby and Expedient for coordinating the efforts to discuss the issue.
• Roger is awesome. You have a great team, and we thoroughly appreciate them. 
• Thank you for the help
• Elaine helped immediately thanks!
• Thanks Elaine!
• Thank you for the quick response!
• Thank you!
• Austin did a great job combing thru our system to find solutions. Very satisfied. 
• Thanks Joe, re-entered the password on the personal computer, and I was able to connect to the VPN! Thanks so much for your help!
• Always great!!!!!
• Service was great. He was very knowledgeable and quick. 
• Elaine was very pleasant.
• Thanks Tyler!!
• Thank you.
• Thanks
• Speedy!
• Thank you for quick service!
• Thank you
• Thank you for your help, Elaine.
• Jake is amazing and resolved my issue!
• Thank you!
• I greatly appreciate Justin’s determination to get what I needed set up. Thank you so much. I’m shocked by what ETS is capable of doing remotely. 
• Jake was super!
• Happy with fast follow up. Thanks team! 
• Thank you for your swift support.
• Very fast response. Exceptional service! 
• I’m starting to feel needy. lol. It took 2 (Tyler and Roger) to fix it. Thanks guys. 
• Thanks for the help!
• Joe is always great to work with…. special thanks! 
• Eli did a great job fixing my issues. 
• As always, top notch service! Stress-free even! 
• Y’all are AWESOME! 
• Thanks!
• Can’t say enough about the responsiveness, readiness and knowledge of the Expedient staff I worked with in remediating this issue. Special shout-out to Marcus, Patrick, and Elaine for your quick response, availability and expertise in handling this. 
• Fixed perfectly – thanks!
• Thank you for your help!
• Thanks for helping me get connected. I became a more productive employee by getting the wireless connection reset. 
• Tnx
• Very Helpful service problems resoled with no problem 
• Issue was with remote site.
• The only downside was that I had to change my password, which I memorized from LastPass and no one would have ever figured it out, now I have to start memorizing a 16 digit/character pw again..lol! 🙂 
• The hardware seems to be broken…not worth replacing 
• Taken care of fast, thanks
• My issue was resolved with lightning speed! 🙂 Thanks as always. 
• Thanks Guys – for the great service
• He did a great job and knew what the problem was and fixed it in a timely manner!!
• Jeff resolved my issue super fast! That guy is the best! Thanks Jeff
• Technician was patient as I worked through this problem. 
• He was great at fixing this issue 
• You Rock Jacoby – thanks
• Thank you!
• You guys rock! Saved my bacon while I was out of the office.
• Fast support. Excellent work as always! 
• Wow
• Roger gave me instructions that resolved the matter in 10 seconds after I spent a couple days researching. THANKS. 
• Roger was AMAZING!! He was so pleasant to work with and was determined to find a result for me! Thank you Roger!! 
• It was quite helpful
• Roger was very nice and efficient! Glad he was the one that was able to help!
• Thanks for your help, Jordon! You’re always efficient, friendly, and helpful. 
• Quick turn around
• Thanks!
• Thanks!
• Quickly resolved problem
• Professional!
• Justin was very knowledgeable and helped me out with exactly what I needed
• Thank you!!!
• Great service as always!
• Thank you so much!
• Thank you
• Thank you
• Went above and beyond to assist on this
• The problem seemed to be that before being laid off I had one sign in and now it’s been changed
• Jordon was very quick and helpful getting my printer online.  Then, he took the time to help me learn how to solve this recurring problem myself!  Thank you, Jordon!
• Thanks for your help.  We shipped out all kinds of packages today now that our UPS computer is back up & running.
• Quick and helpful.  Thank you!
• Thanks
• Thanks to everyone who helped me get my broken laptop figured out and my loner laptop up and running!  You guys are the best!
• Thank you for ignoring the fact that I was a total goober this morning!
• Thank you very much.
• Michael is thorough.  Thank you!
• Justin was fantastic! Thank you so much for the quick response!! You are much appreciated!
• Thank you for the quick turnaround! Thanks for the diagram too!
• Joe did a great job!
• Prompt. Resolved.
• Elaine is always super helpful 
• Helped me right away! Thanks 
• Elaine was thorough, patient and saw it through to the end! 
• Greatly appreciate the excellent job of fixing my computer issues in a very short amount of time as well as being very responsive.

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300.

Managed Service Providers of

• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed IT CyberSecurity
• Stress Free IT® Managed Cloud Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. We’ll do all we can to make your IT Stress Free.