Our Clients Speak (June 2020)

blog managed-it-services-clients-speak

Expedient Technology Solutions Stress Free IT® client survey responses for June 2020.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.  

  • Justin V has helped me with multiple issues this week. He is extremely helpful and polite. He was able to find the cause of my computer issues and able to explain them to me in a simplified way. 
  • Still asking for my credential password, but it works. Just have to enter my password in twice. 
  • Great service checked everything I need to check and listened to my input 
  • Great and patient waited for me to drive out on site to make sure there was no problem 
  • Jason is FANTASTIC!!!!
  • Timely response was appreciated. 
  • Thank you much
  • Thanks so much!
  • Thanks for your help Joe.
  • Awesome!
  • Thanks again!
  • Thanks Jacoby – I appreciate that you jumped right on this and got it resolved for me in a timely manner! 
  • Justin is the best!
  • Thanks!
  • Joe was fast and took care of our issues right away! Yay! 
  • Joe is outstanding
  • Was able to quickly get this fixed. Thank you for your help! 
  • thanks for being outstanding Watson! 
  • Always happy with the service at Expedient! 
  • Roger was great!! He was very determined to get it fixed and very knowledgeable as well. 
  • He was very helpful!
  • Justin was very helpful and was able to resolve issues having with email. 
  • Set up was quick and easy! 
  • Technicians are always professional, courteousness, and very helpful. 
  • Thanks, so much!!!
  • Great Service as always
  • Thanks Roger – sorry for the false alarm
  • Thank you!
  • Joe was extremely helpful and knowledgeable. The awesome part was he helped my computer be usable again. 
  • Great response and fixed my problem right away. Thanks so much. 
  • Thanks for the updates!
  • I should’ve reached out sooner as this has been annoying me for a while, thank you Cole my life is back to normal and I am so much more days now! 
  • Jordon did a fantastic job getting my problem solved and in short order!! 
  • Jacobi was very helpful getting my computer back up. Thank you! 
  • Thank you!
  • Thanks Jordon!
  • Very swift and easy Thanks a bunch!
  • Jordan got me set up quickly even with a few hiccups. Thanks so much! 
  • I wasn’t able to get through when I called, but when they called me back, my issue was fixed immediately. 
  • Easy, quick, done & fixed!
  • Not sure if this is done but it is done on our part. It’s up to <3rd party vendor> now. Thanks
  • The technical support staff is always exceptional. The staff goes above and beyond 
  • Great service as usual!
  • Great job Justin!
  • Great work by Joe thank you
  • Tom and Zach did a great job prioritizing this issue and getting it resolved much faster than I expected. Thank you for the great teamwork, fast response, and resolution! 
  • Always fast!
  • I have dealt with Joe, Jacoby, and Jordan all within the last 24 hours. They have all been great. 
  • Thank you so much for sticking with getting this resolved. This was a lot of rabbit holes!
  • Great work!
  • Thanks!!
  • Always Awesome!!!
  • the person that helped me, in addition to the reason I called, he improved the working of my computer, thanks a million you have great people 
  • That was fast! Thanks very much
  • Very quick response! Thanks
  • Tech was extremely helpful!! Thanks much! 
  • Thank you!
  • Very helpful, thorough, easy to reach, quick. Great job!
  • Thank you for your help, Justin!
  • Jordan was awesome…resolved my problem as quickly as he could! Excellent customer service and very pleasant! 
  • Thanks Elaine, I appreciated your help and responsiveness!
  • Thank you
  • Great job as always
  • Thanks for your help today Joe!!
  • Jordan really helped me keep my computer working, thanks
  • amazing response time – thank you! 
  • Thank you for the spur of the moment action today 
  • You all rock! Every time I call you have the solution! Thanks for making my job easier.
  • Thanks
  • I would give the service a 10 out of 10. Great job! 
  • Thank you!!
  • Thanks Patrick!
  • Excellent service!
  • Awesome help! Thanks
  • Very helpful, took care of it in seconds
  • Thanks!
  • I got a response back in less than two hours and it appears that the Pop Ups and Other interruptions noting someone is watching appear to be gone. 
  • Tech was very helpful! Thx a lot!
  • Thanks for the help. 
  • The requested work was done quickly and well 
  • Jacoby was on it fast. Thanks
  • Thank you.
  • Outstanding service once again
  • Very polite group of guys
  • Joe was very helpful, thank you.
  • Everyone has been very patient and helpful although it’s been constant the last 2 days. Thank you 
  • Thanks for checking on this for us
  • I love it when Jordon is on the line – always super helpful
  • Roger rules!
  • Thank you for getting this fixed
  • Very easy and quick
  • Excellent customer service!
  • As always, perfect!!! Thank you so much Jacobe! 
  • Give the man a promotion!
  • Fast Response!
  • <3rd party vendor> caused this job ticket to be lengthy to close out because of their poor response time 
  • Thank you
  • Jacoby, I can’t thank you enough for the time and patience that was put in by yourself 
  • As always, Jacoby was extremely helpful!!!! 
  • Great job helping me get logged back in to Outlook on my phone. Thanks!!! 
  • Thanks!
  • Not sure why this happened
  • Thank you! Great work, as always. 

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300.

Managed Service Providers of

  • Stress Free IT® Managed IT Services
  • Stress Free IT® Monitoring and Management Infrastructure Services
  • Stress Free IT® Managed IT CyberSecurity
  • Stress Free IT® Managed Cloud Services

Expedient Technology Solutions managed IT and computer services in Dayton, Ohio exist to reshape the experience businesses have with IT and their technology providers. We’ll do all we can to make your IT Stress Free.

0 0 votes
Article Rating
Notify of
Inline Feedbacks
View all comments