Our Clients Speak (June 2022)

Expedient Technology Solutions Stress Free IT® client survey responses for June 2022.  We are thankful for our clients’ trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services. 

• Thank you!
• It took a while to resolve the issue, but everything is working OK currently
• Roger is fantastic. Always patient and helpful
• Thank you!
• Aaron, Great work as always. Thanks for the quick turnaround!
• Thank you for your help, issue resolved. Camera is working properly.
• Jacoby rocks!
• Andrew is awesome. He really listened to everything I had to say and fixed what I needed.  Really appreciate his help.
• Thank you, Expedient, – appreciate your prompt attention to this ticket.
• Michael knew how to solve my issue right away!
• Eli was awesome and we solved the problem in 30 minutes!
• Thank you
• Thank you
• Thank you very much, was fixed quickly by Jacoby
• Thank you again for the help, Michael
• It was taken care quick and easy
• Appreciate the quick response
• I was happy that I was able to leave a message and they took care of the issue on my computer as I went back to work on a container.
• Thanks so much Jordan!!!!
• I rarely get phishy emails – thanks for investigating!
• Thanks.
• Thank you.
• Thanks for the help 😊
• Quick response and resolve
• Thank you, Michael!
• Thanks so much. I was so behind due to this, and Michael took care of it quickly
• Thank you to the entire team, particularly Jordan, who helped with this transition!
• #nailedit
• Very quick and helpful
• Very helpful to get me back on track!
• Thank you so much. Thank you for being so patient with me.
• Good Job!
• Always a great help!!!!
• Thank you, Michael!
• I am always amazed how helpful you are all. Thanks!
• 4^th in line when I called in to get my PC unlocked. Took about 5 or 6 minutes before Roger answered and helped me out.
• Per usual great service!
• Great service as always!
• Thank you. I’m completely lost when this computer decides to have a mind of its own. Sure is nice to know you all are a phone call away
• Gent that helped me deserves top credit for service.
• Fast and easy! 😊
• Thank you for your help with this
• got a quick response and good conversation when getting this up and going
• Thank you again for your help, Tyler! Great service! Much appreciated!
• Thanks Roger!
• Thank you
• Thanks.
• ETS, Can’t thank you enough! Who knew Canada would be blocked! And I had not US calling plan on the sim card I bought! Thanks for Garrett for acting on my frantic text and to Andrew for getting me up and running and following up with a call!
• Keep it up, Aaron!
• Boy that was painless and quick to swap out to my new DUO token, thanks so much
• it was resolved and I’m happy. Thanks!
• Quick and easy process to get my home printer connected. I appreciated the time and support. When I called back Tyler was on a call but the gentleman that answered stated he could help me – and he did just that. Great experience and quick resolution.
• Thanks Jacoby!!!
• Team members were patient and understanding!
• He was so helpful. Thank you!!!
• Tyler was awesome, he was very nice and was on the phone with me twice to help resolve the issue
• Very quick response and very helpful
• Thank you for your assistance
• My experience was with Tyler, he was very helpful, professional, and polite.  Thank you so much for helping us with our problem, greatly appreciated
• Thank you, Jacoby, for getting my issues resolved
• Eli is awesome. Thank you for the help!
• The tech was very kind and worked diligently on the problem until it was fixed, even though it turned out to be more complicated than expected. Thanks!
• Thanks for closing out his account so quickly
• This was a complicated request and the team really worked hard to make it happen! Thanks to all involved for your commitment! This will help make certain tasks a lot easier for me.
• Thank you!
• Quick response was nice
• The issue was resolved quickly and efficiently. Thank you!
• Thank you very much.
• My issue was quickly resolved by Eli who was refreshingly friendly
• Solved my problem in minutes!
• Thank you!!
• Thanks, Jordan!!!
• Thanks for the help with getting the servers back online Friday!
• ALWAYS great!
• Michael was understanding, professional and goal oriented.
• All good.
• Andrew was extremely helpful and handled everything in excess of my expectations!
• I had Jake help me set up my new laptop. He set up my VPN and showed me functions on the laptop. He was fast, courteous, and very professional. Thanks, Jake, for your help. It just made my life easier.
• Great help!!!
• I got the help I needed and am now aware of the process needed to take place using the internal systems we have
• Thanks for taking care of this right away!
• Always excellent technical service
• Thank you for your assistance!
• Thank you!
• Great response and follow-up!
• Quick and easy solution
• Very professional and prompt response! Thank You!
• Jacoby is always so helpful, professional, and all around a great asset of Expedient.
• Very helpful and provided guidance for future log in.
• Thanks Jackson – both Jonathan and I appreciate your help today 😊!!
• Mike was awesome!
• Jacoby did a great job helping me.
• Way to stick with it through resolution! Thanks!!!
• Service is always great!! Andrew did not disappoint 😊
• Eli was very helpful and efficient in getting my request completed. Thank you.
• I think this is working.
• The help I received from you was superb. Thanks.
• Thanks for the assistance
• Great service as always, thank you!
• Andrew was very knowledgeable and got right to the issue.  I was a quick call fortunately.
• Tyler did a great job and quickly resolved the situation.
• Thank you
• Unable to log in, problem located, logged into system within 5 minutes.
• Wonderful. Thank you so much!!!
• Thank you!
• We appreciate the help! Your service was outstanding.
• Michael was able to fix the issue QYICKLY for all those on-site having issues.  Very professional and knowledgeable. Much thanks for the efficiency!!

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!

Cybersecurity focused Managed Service Providers of

• Stress Free IT® Managed IT Services

• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.