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Our Clients Speak (September 2018)

Expedient Technology Solution's Stress Free IT client survey responses for September 2018

  • Thank you for your review, input, and solution!
  • Excellent support - fast and accurate.
  • Jacoby called on a Holiday weekend and very quickly resolved the issue!
  • Great response time. Thanks again for helping.
  • Jake was super knowledgeable about this virus and helpful getting things stopped quickly. Time was of the essence and Jake took care of everything, aside from getting the virus, zero stress on my end. smile
  • Didn't even know we had a problem. That's good service! grin
  • Roger did great with all the requests that I needed during our call. Thanks so much!
  • Quick response and quick resolution.
  • Thank you!
  • Tom was super helpful!
  • Thanks Tyler C!
  • Thanks!!
  • Thank you!!
  • Isaac was very helpful and solved several issues around setting up my new email. He was very professional and was able to fix my problem in a timely manner. Thank you Isaac.
  • Thanks!!
  • All is well thank you
  • Thank you!
  • Very Good service
  • Thanks Roger!
  • Jacoby Did an excellent Job!!!
  • All is well thank you
  • Thank you!
  • Nice job!
  • Watson called 2 hours prior to scheduled time and was pleasant and professional.
  • Thanks!
  • Watson was very helpful in correcting the problem, although it didn't seem to fix the problem initially. Since then, my phone has downloaded emails from our server and I am back in business. Please relay this to Watson. Thanks
  • Printer took a while to figure out but we were able to figure out the problem.
  • Jacoby called me in a matter of minutes after emailing my question in and found a solution to the question I had. I was extremely happy with our interaction and I hope that someone there buys him biscuits and gravy every day for the next week. If this is not possible, please let me know and I will send him some in the mail.
  • As always, Expedient never disappoints! Thank goodness you are always able to assist with any issues! Thank you!
  • Thank you!
  • Thank you. I appreciate the help.
  • Polite and speedy service!
  • Watson was great! Thanks again.
  • Patrick and Travis were very helpful!
  • Thank you for your help.
  • Jacoby is awesome!!
  • Support was fast accurate! Very satisfied!
  • Awesome, as usual. Friendly people that have all the answers to my questions. Thanks.
  • It fixed itself. Thanks
  • thanks to Jeff for being on site!
  • Thank You!!
  • Always exceptional service from Rick!!!
  • Thanks for the prompt service!
  • Although Jake was not able to find a solution, he was a joy to converse with while he attempted to fix it. Great job, Jake!
  • Great turnaround!
  • Support was great!
  • I really appreciated Clay's help and he was very cordial in assisting me at 8 p.m. on Monday evening!!
  • The response to my email was quick and Tyler resolved the issue expertly. I was very happy with the service.
  • Thanks!
  • Thanks everyone!
  • Thanks!
  • As always you have exceeded my expectations. I have never been left hanging no matter how large or small my request is. Thank you!
  • Zach, thanks for thoroughly answering all of my questions!
  • Always very helpful. Thank you!
  • My experience was great. Friendly and helpful. During a crazy day, he fixed my computer while I was able to attend to other business.
  • Helped resolve my printing issues quickly. Thanks
  • thanks to Jacoby for helping me with this on a Friday night.
  • Thank you!
  • Well done!
  • Thank you for your assistance and your patience!
  • Thanks so much!
  • The entire team is awesome!
  • Thank you
  • Thank you for helping me on a Sunday!!
  • As always, great service
  • Spoke with Patrick this morning. He remoted into my computer and quickly had the issue under control. Thank you!
  • I had an emergency request for help to get into my computer. My password expired and It wouldn't let me change to a new one. Called the emergency number and was helped by Jacoby. He stayed on the phone until I could confirm that I was in my computer. Great help.
  • awesome, as always!
  • I received a "looks" bad email. I since found out that it was fine.
  • Right after I mentioned I had a problem, my office manager called Expedient, in less than 10 minutes I received a call from Expedient, this issue was resolved within five minutes. Excellent service!!!
  • Thanks Jacoby!
  • Always impressed with your quick response to our needs. Thank you very much!
  • Thanks Tyler C!!
  • Great response time and he fixed the problem immediately
  • Tyler C Very Prompt Response!!!
  • Great service, always a pleasure working with you. Thanks.
  • Quick and helpful
  • Thank you for finding a download that opens my videos correctly!
  • Thank you, Tyler!
  • Thank you! Quick response, friendly and helpful.
  • Exact response I was looking for, thanks!

If you would like to learn more about taking the Stress out of your IT, please call us today (937) 535-4300.  Managed Service Providers of Managed IT, Managed Infrastructure and Managed IT Security.  Managed services are only as good as the team providing them.  Email Kathy for more information.