Expedient Technology Solutions Stress Free IT® client survey responses for April 2021.  We are thankful for our clients trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.  

  • The tech was great about waiting for me as I downloaded apps I’ve added – since he has admin access and I do not. Thanks! 
  • Thanks to Watson for calling me to resolve a couple little things. 
  • Jordon was outstanding. He would not stop troubleshooting until he was able to make the changes to enable me to scan documents. A BIG WOW!! 
  • While my ask was specific, I didn’t know if I explained it well enough or not. Was glad it was a quick/easy ask. Much appreciated and didn’t have to do any phone time. Thank you. 
  • My expedient representative was extremely helpful and knowledgeable 
  • Very helpful. Explained each step. Took an extra step to make sure how many compromised emails had been sent. 
  • Thank you!
  • Thank you very much for all your help on this. Thanks
  • All work done was fast and very professional. Thank you for your help.
  • Roger always has such a great attitude and is so helpful.
  • The pop-up went away, I guess the fix worked!
  • Thank you, Joe!
  • Thank you!
  • Thank you very much
  • Jordan was exceptional and sorted our problem very quickly and efficiently. He’s a really nice guy too. Thanks again Jordan, your help was very much appreciated. 
  • Thank you very much!
  • Thank you, as always, Jordan for your help!
  • Roger has kept me from running out into the street (joking) with solutions to these problems that pop up. Thanks Roger!
  • Very helpful
  • Very quick and helpful
  • I’m terrible, I forget my IT employees name, but he was great. Was contacted within the 1/2 hour and he had my drive recovered and up and running in 10 minutes. Very professional and friendly. Thank you much 
  • Tyler was awesome! Fast service and very nice : ) 
  • Always great service!
  • got the job done.
  • Seems to be working OK now. Appreciate the help.
  • Eli was awesome. Thank you so much.
  • Great job! Thank you!
  • Thank you 😊
  • Eli was great. Very helpful and got it resolved quickly.
  • Jacoby is great!
  • Thanks for all of your help guys!
  • ROGERRRRRRRRRRRRRRRR! HE’S THE BEST! 
  • Wonderful service! Very helpful, thank you so much!
  • Michael did a great job and was very helpful. Even without screen sharing he was able to guide me through install. 
  • Thank you so much!
  • Thank you!
  • Jordan is the best! I am very happy with his service and professionalism!! 
  • Tyler is always so helpful!
  • Appreciate he was able to quickly fix my issue
  • Thanks for the speedy response!
  • Roger is fantastic!! Always appreciate you all
  • Great thank you!
  • Michael was very kind and professional to work with
  • Tyler is awesome!!
  • Great response time!
  • Thank you for your help
  • Jordon is always helpful.
  • Extremely helpful and very quick response time!
  • Thanks for getting me connected to the folders again!
  • My Technician Roger stopped at nothing to get my issued solved. I’m very appreciative of his  efforts as he was able to resolve my problem. 
  • Justin and Jordan were extremely helpful in assisting with my request! Thanks
  • Thanks again for the help & guidelines how to access public folders. 
  • Helped clear my password issue quickly and checked everything out before ending call. Great service. 
  • Thanks Rick! 😊
  • Thank you for the very quick resolution
  • Thanks Justin & Jacoby
  • Thank you very much! Service was fantastic and much appreciated!
  • Thank you 😊
  • Thank you Eli for your help – I’m up and running enough to get me through until my laptop comes back. I’ll reopen the ticket if anything else comes up but I’d say it’s safe to close now. Thanks!  
  • Haven’t used the laptop yet, but service is always good.
  • Joe is awesome!
  • Always a quick fix with these professionals!
  • They took care of the issue and have no problems since. PERFECT!!! 
  • Thanks for the 101 on locking my computer at night – you brought up some good points and I will let you know if I have any issues going forward 🙂 
  • Thank you for your quick response!
  • Roger is always very helpful! Expedient does a great job.
  • Very good man, I call him Justmouse.
  • Thank you!
  • Thank you!
  • I figured this one out and forgot to cancel the call, but it was right on time! Thanks!
  • Thanks Jacoby!
  • Roger went above and beyond to get this sorted out.
  • My computer works
  • Thank you, Jacoby! Woohoo!
  • Very good service.  Very quick and friendly.
  • Thanks Jake!
  • As always Jordan is so helpful and knowledgeable
  • Agent did a great job, very patient and knowledgeable
  • Great job Great job. 
  • Tom is a pleasure to work with and always does a great job communicating with our team and getting a quick solution.
  • Back up and running – everything looks good. THANK YOU
  • Excellent response time, and resolved my issue. I asked questions and Joe responded with great information that even I understood. Thank You! 

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300.

Managed Service Providers of

  • Stress Free IT® Managed IT Services
  • Stress Free IT® Co-Managed Infrastructure Services
  • Stress Free IT® Managed CyberSecurity
  • Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. We’ll do all we can to make your IT Stress Free.

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