Privacy Policy
At Expedient, protecting your information is important to us. As a managed IT services provider, we understand the importance of privacy and security. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information from you when you:
- Visit our website
- Complete a contact form
- Request a consultation or quote
- Download resources
- Register for an event or webinar
- Subscribe to our email communications
- Contact us by phone, email, or through our website
Depending on how you interact with our website, we may collect information such as:
- Name
- Company name
- Job title
- Email address
- Phone number
- Business address
- Any information you choose to provide in a message or form submission
When you visit our website, we may also automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Website pages visited
- Date and time of your visit
- Time spent on pages
- Referring website
- General geographic location
- Website log information
- Other diagnostic and usage data
How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries
- Provide requested information, products, or services
- Schedule consultations or appointments
- Deliver educational resources
- Improve our website and user experience
- Personalize website content
- Analyze website traffic and visitor behavior
- Communicate about our services, events, or company updates
- Improve customer service and support
- Maintain the security and integrity of our website
- Comply with legal obligations
If you subscribe to our marketing communications, you may unsubscribe at any time using the unsubscribe link included in our emails.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Improve website functionality
- Measure website performance
- Analyze visitor behavior
- Support marketing and advertising efforts
- Help us improve our content and services
We may also use cookies and tracking technologies provided by trusted third-party service providers for analytics, customer relationship management, marketing automation, advertising, security, and website functionality.
Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain portions of our website.
Third-Party Service Providers
We may work with trusted third-party companies that assist us in operating our website and conducting our business. Depending on the services we use, these providers may support functions such as:
- Website hosting
- Customer relationship management (CRM)
- Marketing automation
- Website analytics
- Email communications
- Appointment scheduling
- Security and spam prevention
- Cloud infrastructure
- Video hosting
- Customer support
These providers are authorized to access personal information only as necessary to perform services on our behalf and are expected to protect your information appropriately.
How We Share Information
We do not sell your personal information.
We may share your information with trusted third-party service providers that help us operate our business or deliver services to you.
We may also disclose information if we believe doing so is necessary to:
- Comply with applicable laws or legal processes
- Protect our rights or property
- Prevent fraud or security threats
- Protect the safety of our customers, employees, or the public
We may use or share aggregated or de-identified information for reporting, analytics, marketing, or business purposes. This information cannot reasonably be used to identify you.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
These safeguards may include secure hosting environments, encryption where appropriate, access controls, network security measures, system monitoring, and other industry-standard practices intended to help protect against unauthorized access, disclosure, alteration, or destruction of personal information.
While we take reasonable steps to safeguard your information, no method of transmitting information over the Internet or storing electronic data can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.
When information is no longer needed, we take reasonable steps to securely delete or anonymize it where appropriate.
Your Privacy Choices
Depending on applicable law, you may have the right to:
- Request access to the personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request information about how your personal information is used
- Opt out of receiving marketing communications
To exercise any of these rights, please contact us using the information provided below.
Do Not Track Signals
Some web browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to these signals, our website does not respond differently when a Do Not Track signal is received.
Links to Other Websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website is intended for business users and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website or using the contact information provided on our Contact page.